Our Services

Consultancy

Consultancy

Infastructure

  • IT Performance improvement
  • Business Process Improvement
  • Capacity Planning
  • IT Infrastructure Design And Architecture
  • Microsoft Exchange Support
  • Microsoft Office 365 Migrations And Management
  • Backup And Disaster Recovery

IT Security Consulting

Cyber-attacks are getting more common as the days pass. Virus, malwares, ransomware, hacking attacks – they strike anyone nowadays and are no longer just the concern of bigger companies. A single incident can disruptive your network and business for days or even more.

  • Infrastructure Design And Implementation
  • Network Security
  • Website Security
  • Email Security

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Managed Services

We offer a full range of Managed Services that covers the entire client’s IT environment, which includes IT helpdesk support, IT maintenance services, remote monitoring, IT procurement, IT Security, network and infrastructure management, IT advisory, backup and replication services.

IT SERVICE HELPDESK CAPABILITIES

  • Support covering desktop / laptops, servers, operating systems, office productivity suites, email clients, network and connectivity issues
  • Proper Workflow processing to ensure response time is within the guidelines of existing Service Level Agreement (SLA)
  • Comprehensive communication medium for support (Phone / Email / Remote-Access / On-Site)
  • Updating of inventory record to track IT equipment issues to spot recurring problems

END USER SUPPORT

  • Backup and Disaster Recovery Procedures
  • End User Support
  • Incident and Error Resolution
  • Installation new hardware or software
  • Migration of data for change of hardware or software
  • Operating system updates and patches
  • PC Optimization & Maintenance
  • Security Policy
  • Hardening
  • Proper Security Check for Viruses/Malware/Trojans

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Outsourcing

Outsourcing

PT. Sarana Solunsindo Informatika can help you manage your IT, So you can manage and focus on your business. Our innovative IT outsourcing and managed services help clients to reduce cost, improve IT service delivery, reduce IT operational risks and deliver a more scalable and robust IT services to meet the business needs with the opportunity to upscale business functions without investing heavily in the development of an in-house IT department.

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